Privacy

RaZone Customer Growth stores restaurant account data and the customer records a restaurant collects through its own QR pages and WhatsApp number. A guest who messages Restaurant A is a customer of Restaurant A only. The same phone number can exist separately at another restaurant. This product does not build a shared customer profile across restaurants.

WhatsApp messages are processed through the official Meta WhatsApp Business Platform. Message delivery, template approval, and Meta’s own charges depend on Meta and on the restaurant’s WhatsApp business account. RaZone stores message status and an internal usage count so each restaurant can see its own volume. Those counts are labeled tracked usage. They are not a copy of Meta’s invoice unless a verified rate has been configured.

Scanning a QR code records that the code was opened. It does not reveal the guest’s phone number. A phone number is stored when the guest messages the restaurant or otherwise provides it. Promotional messages are sent only after an explicit opt-in. Reply STOP, UNSUBSCRIBE, CANCEL, or OPT OUT to stop promotional messages. The restaurant can export or delete its own customer record. Deletion removes that restaurant’s copy of the customer. It does not affect another restaurant.

The restaurant is responsible for the offers it makes and for having a lawful reason to message its guests. RaZone provides the software. This page describes the product. It is not a certification, a legal opinion, or a claim that any particular law is fully satisfied by using the software.